This Privacy Notice explains what happens to the personal information that we collect from you whenever you sign up to and use our Taste of the Nation panel site.
We will update this Privacy Notice from time to time so please check with us occasionally to ensure that you’re happy with any changes.
Please take time to read this Privacy Notice carefully so you understand how we treat and use your personal information.
We are Greggs plc, one of the UK’s leading food-on-the-go retailers ("we" or "us"). Greggs plc is registered at Companies House under company number 00502851 and our registered office is at Greggs House, Quorum Business Park, Newcastle upon Tyne, NE12 8BU
We are also registered with the Information Commissioner’s Office under registration number Z7225689.
We take data protection very seriously and respect the privacy of our customers. We are committed to protecting and respecting your privacy, in accordance with the UK General Data Protection Regulation ("UK GDPR").
The website tasteofthenation.co.uk is provided by STRAT7 Researchbods, a division of STRAT7 Limited and controlled by Greggs plc, and Greggs are the data controller for the purposes of GDPR and related legislation.
This Privacy Notice explains:
If you are unfamiliar with the terms used in this notice or the relevant legislation, or if you wish to exercise any of your relevant rights, please feel free to contact us using the contact details set out in the How can you find out about and update your information? Section below.
We collect only a limited amount of personal data in connection with the Taste of the Nation panel site:
This will usually be basic biographical and contact details, and your contributions themselves. We also collect data and analytics in connection with your answers to polls, surveys and similar research and feedback tools, but these are not published in any way that can identify you, nor used for the purposes of taking any measures or decisions about you, beyond those which are necessary for providing the panel service. Where we need to collect the views of our customers in relation to a specific Greggs’ product, service or location for example we are likely to profile your information in order that we target the most appropriate customer. We will not profile information for any other reason.
We process this data for the purposes of administering Greggs plc’s exclusive online research community via tasteofthenation.co.uk and in addition to administer rewards to you and to enter you into a prize draw.
We do not share your personal data with third parties except to use your contributions in accordance with Taste of the Nation panel terms. However, as a contributor you will of course be invited to engage in discussions directly with other readers and community members in discussion rooms.
If we make any important changes to how we process personal data, we will notify these to you via the contact details that we hold.
Your personal information will be retained for the period you remain subscribed to the Taste of the Nation panel site and thereafter for such period as we reasonably require for our legitimate purposes unless you exercise your right to be forgotten in which case all data shall be deleted following such request.
Your personal information will only be processed to the extent that it is necessary for the specific purposes we tell you about.
We reserve the right to pass any or all of your personal information to the police or any other law enforcement agency for the purposes of:
Where your contact relates to any legal proceedings or prospective legal proceedings against us, we may need to pass your personal information onto our insurers and legal advisers for the purposes of assessing any such proceedings. We may also be required to share your personal information if we are under a duty to do so in order to comply with any legal obligation or to protect our rights, property or the safety of our business, customers, suppliers or employees. This includes exchanging information with other companies and organisations for the purposes of fraud protection.
We will also share your personal information with our third-party suppliers involved in the operation of the Taste of the Nation panel site. These third parties are involved in the following activities:
Apart from the circumstances set out above, we will not disclose your personal information to any third parties without your consent, unless we are satisfied that they are legally entitled to the information. Where we disclose your personal information to a third party, we will have regard to the data protection principles.
We will not:
You have the right to ask for a copy of the personal information that we hold about you.
If you wish to do so, please contact us:
In order to fulfil your request, we may need to first verify your identity.
Any questions regarding this Privacy Notice can be sent to us using the same contact details above.
The accuracy of your information is also important to us. If you change contact details or if you believe that any of the other personal information we hold is inaccurate, incomplete or out of date, please contact us:
Via the “Write to Us” section at greggs.co.uk/contact, you may also request an accessible format of this Privacy Policy using these contact details.
In addition to your rights set out elsewhere in this Privacy Notice, you also have the right to:
If you wish to exercise any of the rights set out above, you must make the request in writing addressed to the "Data Protection Representative" using one of the methods set out above.
If you have provided your consent for us to process your personal information, you have the right to withdraw your consent at any time. This will not affect the legality of our consent based use before you withdrew your consent.
If you wish to exercise your right to withdraw your consent, you must make the request in writing addressed to the "Data Protection Representative" using one of the methods set out in the “How can you find out about and update your information?” section of this Privacy Notice.
You have the right to object to our use of your personal information, or to ask us to delete, remove, or stop using your personal information if there is no need for us to keep it. This is known as the “right to be forgotten”.
If you object to our processing of any of your personal information, you must make the request in writing addressed to the “Data Protection Representative” using one of the methods set out in the “How can you find out about and update your information?” section of this Privacy Notice.
We and our third party suppliers use reasonable and up to date security methods to keep your data secure and to prevent unauthorised or unlawful access to your information.
We will not transfer your personal information outside the UK unless such transfer is compliant with the UK GDPR. This means that we cannot transfer any of your personal information outside the UK unless:
If you have any issues with our processing of your personal information and would like to make a complaint, you may contact the Information Commissioner's Office on 0303 123 1113 or at Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.